# Possibility to Disable Unfinished Conversations

Once created, the conversation allows the user to go through the verification process. This is possible until:

- the verification is completed
- the user will terminate the process
- the time related to the retention settings has passed, after which the conversation is ended with the status `EXPIRED`

In some cases, it is necessary to end the conversation early. For this purpose, Authologic provides an appropriate API method
described [here](/api/operations/deleteConversation).

After calling this method, the conversation enters the `EXPIRED` state. The user can still enter the process address, but
will be automatically redirected to the `returnUrl` address defined when creating the conversation.

<note>

Despite our sincere intentions, it is difficult to create perfect technical documentation.
If you have an idea on how to improve this documentation, or you have trouble understanding any section,
please email us at [tech-support@authologic.com](mailto:tech-support@authologic.com)

</note>